Refund and Returns Policy

At Vital Plus Store, your satisfaction remains our paramount concern. We strive to ensure that you are entirely content with your purchase. In the event that you are not satisfied, our Return and Refund Policy outlines the terms and conditions for returns and refunds.

Return Policy

Eligibility: You may be eligible for a return if you have received a damaged, defective, or incorrect product. Please reach out to our customer support team within 30 days from the date of delivery, and the expected processing time is within 1 week.

Return Process: To initiate a return, kindly contact our customer support team, or you can email us at contact@vitalplusstore.com. We will guide you through the process and provide a return authorization if applicable.

Condition of Items: Returned items must be in their original condition, with all tags, labels, and packaging intact. Please ensure that the item is unused and in the same condition as when received.

Refund Policy

Refund Process: Upon receiving your returned item and inspecting it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 1 week to your original payment method.

Refund Amount: The refunded amount will include the cost of the item and any standard shipping fees you paid when ordering the product. Please note that return shipping costs are the responsibility of the customer and will not be refunded.

Non-Returnable Items

Certain items may not be eligible for returns or refunds, including but not limited to:

• Items marked as final sale.
• Perishable goods.
• Gift cards.

Contact Us

If you have any questions or require assistance with the return and refund process, please reach out to our customer support team.

Policy Updates

We may update our Return and Refund Policy periodically. Any changes will be posted on this page with an updated effective date.

Thank you for shopping at Vital Plus Store. We are dedicated to providing a hassle-free return and refund experience while ensuring your satisfaction with our products.

Warm regards,

Vital Plus Store.